Careers

Position Type: Full-Time

Office Location: Sioux Center

Premier Communications, a Smart Rural Community designated telecommunications provider located in Sioux Center, IA is seeking a Chief Financial Officer (CFO) due to the upcoming retirement of their current CFO. Premier is progressive, growth-focused and ready for a new member to join the executive team to contribute to, and share in, their success.

This key position, reporting directly to the CEO and supported by an engaged and well-rounded board of directors, will oversee all financial activities including but not limited to; organizational budgets, financial statements, regulatory reporting, business and financial planning, audit functions, forecasting and grant accounting.

Successful candidates will be strategic and forward looking in nature, a team player, and possess strong communication and leadership skills. Ability to prioritize and juggle competing priorities is essential to success along with a passion for the rural telecommunications industry. A bachelor’s degree in Finance and 5-10 years in a similar role is ideal. MBA or master’s degree a plus but not mandatory for the right candidate. 

This dynamic, fiscally sound, company boasts a close-knit community that takes pride in their surroundings. A golf enthusiast? They have a championship course! Like splashing around? You’ll love the nearby indoor/outdoor waterpark. If that’s not enough…then travel less than a half hour to the ice cream capital of the world, or an hour to one of Iowa’s largest tourist destinations, the Iowa Great Lakes ! 

To be considered for this exciting opportunity, send your cover letter, resume and salary requirements to:

Premier Communications
Attn: Human Resources
PO Box 200
Sioux Center, IA 51250
resume@mypremieronline.com
 

We are an Equal Opportunity Employer

Position: Full-Time

Office Location: Sioux Center

Premier Communications is seeking a skilled and experienced Senior Network Engineer to join our team. As a Senior Network Engineer, you will be responsible for designing, implementing, maintaining, optimizing, and supporting our telecom network infrastructure. The ideal candidate will have extensive knowledge of telecom network systems and protocols, as well as a proven track record of implementing and supporting complex telecom networks.

Responsibilities:

• Design and implement telecom network infrastructure, including routers, switches, access and transport equipment, and other network hardware and software.
• Develop and maintain network documentation, including network diagrams, configurations, and procedures.
• Monitor and analyze network performance, identify and troubleshoot network issues, and implement solutions to ensure optimal network performance and reliability.
• Provide technical support to customers, internal teams, and vendors, including resolving network-related issues and answering questions related to network operations and maintenance.
• Collaborate with other engineers and technical teams to design and implement network solutions and ensure interoperability with other systems and applications.
• Keep abreast of emerging trends and technologies in telecom networking and incorporate them into the network infrastructure where appropriate.

Requirements:

• Associate or Bachelor's degree in Computer Science, Telecommunications, or a related field.
• Minimum of three years of experience in networking or a related field.
• In-depth knowledge of telecom network systems and protocols, including TCP/IP, BGP, MPLS or Segment Routing, and SIP.
• Experience with network hardware and software. Experience with Arista, Cyan, Calix, Harmonic, Ribbon, or Ruckus/Brocade is a plus.
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex network issues in high-pressure situations.
• Excellent communication skills, with the ability to communicate technical information to non-technical stakeholders.
• Ability to work with network equipment vendors and Premier’s external consultants.
• Ability to work independently and in a team environment.
• Willing to perform overnight maintenance windows and be on call.

Premier Communications, with headquarters in Sioux Center, Iowa, offers a comprehensive wage and benefit package that includes health and dental insurance, 401(k) retirement plan, along with paid time off for vacations and holidays.

Please submit Cover Letter, Resume, and References to:
Premier Communications
Attn: Human Resources
PO Box 200
Sioux Center, IA 51250
resume@mypremieronline.com
We are an Equal Opportunity Employer

Position Type: Full-Time

Position Location: Sioux Center

Premier Communications is looking for a talented and motivated Technical Support Representative to join our team. The successful candidate will be responsible for providing technical support for our customers via phone and email.  A support person must have a strong knowledge of technology services and be able to troubleshoot and resolve customer issues quickly and accurately.  More details on the Responsibilities and Requirements of the position can be found on our website.

Responsibilities:

• Serve as first point of contact for customers, both internal and external, seeking technical assistance over the phone or by email.

• Troubleshoot and resolve customer issues related to Premier’s various technology connections and services.
• Analyze customer issues to determine root cause and provide solutions.
• Follow established procedures to document customer interactions, resolutions and related notes.
• Identify potential areas of improvement in existing customer service processes.
• Walk customers through the problem-solving process.
• Maintain a professional and customer-focused attitude at all times.
• Other duties as assigned.

Requirements:

• Proven experience as a Technical Support Representative or similar customer service role.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Excellent problem-solving and troubleshooting skills.
• Ability to work independently and as part of a team.
• Knowledge of internet technologies and protocols.
• Knowledge of Windows and Mac operating systems.
• Experience with remote access tools and remote support software.
• A positive attitude

Premier Communications, with headquarters in Sioux Center, Iowa, offers a comprehensive wage and benefit package that includes health and dental insurance, 401(k) retirement plan, along with paid time off for vacations and holidays.

Please submit Cover Letter, Resume, and References to:
Premier Communications
Attn: Human Resources
PO Box 200
Sioux Center, IA 51250
resume@mypremieronline.com
We are an Equal Opportunity Employer

Position Type: Full-Time

Position Location: Sioux Center

Premier Communications is looking for an experienced IT consultant/Systems Administrator to join our team on a full-time basis. The successful candidate will be knowledgeable in Microsoft Windows desktop and Server OS, Microsoft Office 365, networking, and must possess excellent communication, articulation, documentation, and presentation skills. This position will be based in our Sioux Center office and will include providing IT outsourcing services to customers in Northwest Iowa. Prior Network Administration experience is preferable.

Essential Job Functions:

• Install and maintain servers and configure settings, peripherals, services, CPU, memory, and storage for physical and virtual environments.
• Facilitate operating and software systems installations, configurations, patches, updates, and upgrades.
• Perform performance and security monitoring and resolve issues identified.
• Work on-site or remotely to diagnose and resolve problems.
• Support and manage various applications, including but not limited to: email applications, phone communications, and high-speed internet connections.
• Ensures systems are backed up and restores/rebuilds servers as needed.
• Create ongoing documentation of the environment as it evolves.
• Evaluate and understand clients’ business in order to provide recommendations/solutions to aid clients' growth.
• Performs all other related duties as assigned by management.

Minimum Technical Work Experience Requirements:

• Ability to troubleshoot a wide variety of problems.
• Knowledge of personal computers and associated peripherals, WANs and LANs.
• Knowledge of widely used personal computer and server software packages in order to provide technical assistance on related projects.
• Ability to translate business requirements into technical solutions.
• Strong troubleshooting and communications skills and the ability to implement quick workarounds to technical problems.
• Willingness to exchange information with clients and colleagues.
• Ability to operate effectively in a mobile office environment, providing consistent follow-through and utilizing remote access and wireless connectivity technology.
• Excellent problem-solving capability, able to utilize all available resources to quickly resolve issues.
• Take a personal interest in the technology supported and responsibility for the quality of work performed.
• The following skills are a plus:

1. Server Platforms: 2016/2019/2022 Server (AD, DNS, Security, Backup/DR)
2. Linux server operating systems
3. Server Virtualization and Shared Storage
4. Network Applications: SQL 2016/2017/2019
5. Desktop Platforms: Windows 10/11 (Group Policy, Profile Management)

Minimum Management/Business Work Requirements:

• Desire and self-motivation to learn new technologies and stay abreast of industry changes.
• Ability to work with a diverse range of technology daily.
• Ability to build and foster business relationships and develop rapport with key contacts.
• Maintain a positive attitude with colleagues and challenging customers under stressful circumstances.
• Must have professional services / IT experience.
• Able to dynamically and positively multi-task across numerous issues and clients.
• Able to take ownership of projects and complex problems and follow through with minimal supervision.
• Must understand clients’ budgetary needs, corporate goals and work flow process.
• Must be focused on results and enable businesses to operate more effectively.

Education/Certification:

• Minimum 2 year AA degree
• Any technical certifications a plus
• Work experience in Information Technology, tech support call center, or equivalent work and/or training experience

Physical and Non-IT Requirements:

• Valid Driver’s license
• Ability to travel to multiple clients on a daily basis.
• Ability to respond to off-hour emergencies.
• Ability to lift, carry and move items weighing up to 50 pounds.

Premier Communications, with headquarters in Sioux Center, Iowa, offers a competitive wage and benefit package that includes health and dental insurance, 401(k) retirement plan, along with paid time off for vacations and holidays. 

Please submit Cover Letter, Resume, and References to:
Premier Communications
Attn: Human Resources
PO Box 200
Sioux Center, IA  51250
resume@mypremieronline.com
We are an Equal Opportunity Employer