Careers
Welcome to the Premier family.
Benefits
It's an exciting time to join Premier. As we continue to grow, our employees play a key role in shaping the future of media and technology - but that's not all. Full-time employees are eligible for a number of benefits and special perks.
Health Plans
Employees are provided an opportunity for medical, dental, vision and prescription drug coverage, flex spending accounts as well as group life insurance and a long-term disability program.
Retirement
Employees are assisted in planning for retirement through the opportunity to contribute to a 401(k) with employer matching contributions.
Work/Life
Employees are able to balance their work life and personal time with our Paid Time Off (PTO) program, paid holidays, and an Employee Assistance Program
Qualities We Value
Motivated
We're always looking for top talent and passionate go-getters.
Dependable
Our employees care about our customers, their community, and each other, and it shows in their work, in their attitude, and in their actions.
Unique
Our employees come from a variety of backgrounds, bringing an assortment of knowledge and skills to every area of our business.
Career Opportunities
Install/Repair Technician
Location: Sioux Center
Job Type: Full-Time
Schedule: Daytime hours with weekly on-call rotation and occasional overtime
We’re seeking a motivated and customer-focused Field Technician to join our team! In this role, you’ll help deliver high-quality technology and communication solutions to our residential and business customers. From installations and maintenance to troubleshooting and repairs, you’ll be the go-to person ensuring our network infrastructure and customer systems run smoothly.
Key Responsibilities
- Assist customers with communication needs.
- Install equipment at customer premises
- Perform routine and preventative maintenance on systems.
- Completes paperwork, maintains repair parts in inventory, maintains confidentiality regarding information being processed or stored, and performs customer follow up.
- Install customer wired and wireless networks including all necessary hardware and software.
- Recommend repairs, perform authorized repairs and post repair checks.
- Address walk-in customers, and answer customer questions as needed.
- Provide troubleshooting techniques pertaining to routers, devices, email, password management, and video services.
- Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability.
- Repairs communications and/or broadband equipment.
- Weekly on-call rotation and occasional overtime.
- Perform all other related duties as assigned.
Knowledge, Skills and Abilities
- Knowledge of telecommunications technology, products and services.
- Knowledge of company policies and procedures.
- Knowledge of company products and services.
- Knowledge of network troubleshooting techniques.
- Skill in oral and written communication.
- Ability to communicate with customers, co-workers, and various business clients in a professional and courteous manner.
- Ability to organize and prioritize multiple work assignments.
- Ability to learn new technology and services.
- Ability to pay close attention to detail.
- Ability to make sound decisions using information at hand.
Requirements
- High school diploma or equivalent
- Valid driver’s license
- Basic computer, math, and mapping skills
- Experience with networking and Wi-Fi systems (preferred)
Physical Requirements
- Must be able to lift/move up to 75 lbs occasionally
- Frequent standing and walking
- Some climbing, stooping, kneeling, and lifting
- Able to read screens/reports and communicate effectively in person and over the phone
Premier Communications, with headquarters in Sioux Center, Iowa, offers a comprehensive wage and benefit package that includes health and dental insurance, 401(k) retirement plan, along with paid time off for vacations and holidays.
To apply, please submit a Cover Letter, Resume, and References to:
Premier Communications
Attn: Human Resources
PO Box 200
Sioux Center, IA 51250
resume@mypremieronline.com
We are an Equal Opportunity Employer