Account & Payments Help

Automatic/Recurring Payment Options:

You can automatically have your monthly bill paid by credit card or deducted directly from your checking account. This is a great option for those that enjoy autopay and the freedom of not needing to remember to make a payment each month.

• Credit Card - your payment will be automatically charged to your credit card on the 15th of each month for the amount due.
• Checking Account – your payment will be automatically withdrawn from your checking account on the 15th of every month for the amount due.

Monthly payments:

You can also choose to manually pay your bill each month. There are several options for your convenience:

• Check by phone: We can take a payment by check over the phone. Simply call our offices and have your checkbook handy.
• Credit/Debit card payment by phone: We can charge your debit or credit card over the phone. Call our offices and have your card handy.
• Payment drop off: You can always stop by our offices and pay by check, credit card, debit card or cash in our front office in Le Mars and Sioux Center during business hours.
• Drop box: If you are unable to stop by our office during business hours to make a payment, you can place your cash or check payment in our outdoor drop box for a convenient after-hours payment. Your payment will be processed the following business day.

Step 1: At the top of the Premier homepage, click the link titled “Pay Your Bill.”

Step 2: A new screen will appear. Click “Register.”

Step 3: Using the information from your most recent Premier Communications bill:

• Enter your invoice number in the blank (the invoice number is listed under your account number on your bill).
• Enter the amount due in the blank (the amount due is found on your bill.)

Step 4: Create your login credentials

• Create a username - This will be used every time you log in to view your bill.
• Create a password - This will be used every time you log in to view your bill. The password must contain at least 6 characters.
• Enter your email address (a confirmation email will be sent to activate your login).
• Choose a security question and fill in your corresponding answer. This question will ensure that your account isn’t compromised by someone else.

Note: Keep your username and password in a safe place. You will need these credentials whenever you want to view your invoice or pay your bill.

Step 5: You will see a “success" message.

Step 6: An email will be sent to your email address. Open the email and click on the link to activate your account.

Step 7: A new screen will appear. Click “Confirm."

You are now able to view your invoice online.

If you don’t want to keep track of due dates and write out checks, call our office or stop in to pay your bill. There are a variety of ways you can automatically pay your bill every month.

Credit Card

You can automatically pay your bill with your credit card each month.

Note: Your payment will process automatically on the 15th of each month for the amount due. To set up a credit card payment, please fill out the Credit Card Payment form, and mail it to or drop it off at one of our offices.

Checking Account

You can automatically pay your bill through your checking account each month.

Note: Your payment will process automatically on the 15th of each month for the amount due.

To set up an auto checking account payment, please fill out the ACH Bank Collection form, attach a voided check and mail it to or drop it off at one of our offices.

Premier bills for services the month ahead. For example, we bill you for your November services on November 1st.

Your bill arrives in the mail sometime between the 1st and the 5th of the month. For example, your bill for your November services will arrive in the mail sometime between November 1st and 5th.

Payments are due on the 20th of each month. For example, payments for the month of November are due on November 20th.

Yes! Premier offers paperless billing. Instead of receiving a paper bill in the mail, we can simply email your bill to you. You can also choose to receive both a paper bill in the mail and an emailed copy.

To sign up for paperless billing, please visit https://estatement.mypremieronline.com/EBPP/login and click "Register here." Follow the steps to create your online account. Once your account is created, login and click "General." Then, select how you would like to receive your invoices: paper bill only, paper bill and web bill, or web bill only. Confirm your choice by clicking "Change Preference."

Complete our easy online form to authorize a new person on your account.

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