Skip to Main Content

Billing & Payments Help

Get answers to your billing questions and information about the various convenient payment options that are available to you.

Paying Your Bill

Pay your bill online

Step 1: At the top of the Premier homepage, click the link titled “pay your bill.”

Billing - Pay Your Bill Image

Step 2: A new screen will appear. Click “Register.”

Billing - Register Image

Step 3: Using the information from your most recent Premier Communications bill:

  • Enter your invoice number in the blank (the invoice number is listed under your account number on your bill.
  • Enter the amount due in the blank (the amount due is found on your bill.)
Billing - Account Summary Image Billing - Your Account Image

Step 4: Create your login credentials

  • Create a username - this will be used every time you log in to view your bill.
  • Create a password - this will also be used every time you log in to view your bill. The password must be 6 characters or more.
  • Enter your email address (a confirmation email will be sent to activate your login.)
  • Choose a security question and fill in the corresponding “answer.” This question will ensure that your account isn’t compromised by someone else.

Note: Keep your username and password in a safe place – you will need these login credentials whenever you want to view your invoice or pay your bill.

Billing - User Registration Image

Step 5: You will see a “success message.”

Billing - Success Image

Step 6: An email will be sent to the email address that you used to register in step 4. Open the email you received and click on the link to activate your login.

Billing - eStatement Image

Step 7: A new screen will appear. Click the “confirm” button.

Billing - Email Confirmation Image

You are now able to view your invoice online.

Pay your bill automatically with a credit card or checking account.

If you don’t want to keep track of due dates and write out checks, call our office or stop in to pay your bill. there are a variety of ways you can automatically pay your bill every month.

Credit Card

You can automatically pay your bill with your credit card each month.

Note: your payment will process automatically on the 15th of each month for the amount due. Do set up a credit card payment, please fill out the Credit Card Payment form, and mail it or drop it off at one of our offices.

Checking Account

You can automatically pay your bill through your checking account each month.

Note: your payment will process automatically on the 15th of each month for the amount due.

To set up an auto checking account payment, please fill out the ACH Bank Collection form, attach a voided check and mail it or drop it off at one of our offices.

I don’t like keeping track of dates. Can I automatically pay my bill every month?

Yes, we offer several options for automatic bill pay. You can automatically have your credit card charged each month or your payment can be pulled directly from your checking account.

Credit Card

You can automatically pay your bill with your credit card each month.

Note: your payment will process automatically on the 15th of each month for the amount due.

Do set up a credit card payment, please fill out the Credit Card Payment form, and mail it or drop it off at one of our offices.

Checking Account

You can automatically pay your bill through your checking account each month.

Note: your payment will process automatically on the 15th of each month for the amount due.

To set up an auto checking account payment, please fill out the ACH Bank Collection form, attach a voided check and mail it or drop it off at one of our offices.

Billing and payment options

Automatic/Recurring Payment Options:

You can automatically have your monthly bill payed by credit card or deducted directly from your checking account. This is a great option for those that enjoy autopay and the freedom of not needing to remember to make a payment each month.

  • Credit Card - your payment will be automatically charged to your credit card on the 15th of each month for the amount due.
  • Checking Account – your payment will be automatically withdrawn from your checking account on the 15th of every month for the amount due.
Monthly payments:

You can also choose to manually pay your bill each month. There are several options for your convenience:

  • Check by phone: we can take a payment by check over the phone. Simply call our offices and have your checkbook handy.
  • Credit/Debit Card payment by phone: we can also charge your debit card or credit card over the phone. Call our offices and have your card handy.
  • Payment drop off: you can always stop by our offices and pay by check, credit card, debit card or cash in our front office in Le Mars and Sioux Center during business hours.

Drop Box: If you aren’t able to stop by our offices during business hours to make a payment, you can place your cash or check payment in our outdoor dropbox for convenience after-hours payment. Your payment will be processed the following business day.

Important Billing & Payment Dates

When to expect your monthly bill

Premier bills for services the month ahead. For example, we bill you for your November services on November 1st.

Your bill for your services arrives in the mail sometime between the 1st of the month and the 5th of the month. For example, your bill for your November services will arrive in the mail sometime between the 1st and the 5th of November.

Due dates for monthly bill payments

Payments are due on the 20th of each month. For example, payments for the month of November are due on November 20.

Paperless Billing

I don’t like to use paper; can you send my bill to my email address?

Yes! Premier offers the option to sign up for “paperless billing”, instead of receiving a paper bill in the mail, we can simply email your bill to you. Or, you can choose to receive both a paper bill in the mail and an email copy of the bill.

To sign up for paperless billing, please contact us.